"Thank you for always being so helpful and kind. Everyone in your office has always been very helpful [and patient] with all of our questions and needs...It is hard enough to understand on a good day: what is covered, how much is covered, what are the rules to be covered...not to mention being on hold or transferred from one department to the next. So, I will always have good things to say about your agency - whether it’s family working there or other employees – the hometown family feeling is a big part of who you are as a business and it comes across as you deal with the public. It’s just so refreshing to walk in and get a nice smile, or call and always get a pleasant response...I had to write back to you after I read your note of appreciation for our business and wanted to make sure you and your staff know how much we appreciate all of you!"
We know how much you value your car. After deliberating styles, models, and safety features, it's almost another family member at this point. Although it's required to have insurance on your car, that doesn't determine the type of coverage you will have. There are many different additions and discounts which are unique to you and your family. We also offer a variety of companies to help insure you get the best policy for you. Our agents are specialized in helping you sort through all the options and provide you with the best coverage for your vehicle and drivers. Learn more about your auto coverage options here, or call our agents and set up an appointment to review your coverage at (815) 626-1300 or at this link.