"Thank you for always being so helpful and kind. Everyone in your office has always been very helpful [and patient] with all of our questions and needs...It is hard enough to understand on a good day: what is covered, how much is covered, what are the rules to be covered...not to mention being on hold or transferred from one department to the next. So, I will always have good things to say about your agency - whether it’s family working there or other employees – the hometown family feeling is a big part of who you are as a business and it comes across as you deal with the public. It’s just so refreshing to walk in and get a nice smile, or call and always get a pleasant response...I had to write back to you after I read your note of appreciation for our business and wanted to make sure you and your staff know how much we appreciate all of you!"
Did you know there are seven different types of Home Insurance policies that you could have? With so many different options, it's hard to differentiate what you may need. That's where we come in. Our agents are specialized in your needs and can help find the right coverage for you. There are so many options for you and your specific needs, such as renters, mobile home, condo, flood, umbrella, or coverage enhancements. Pekin Insurance offers a handy guide to these seven types to help you get started. Still wanting to learn more? No problem. Call our agency at (815) 626-1300 or set up an appointment to review your policies and where you may need more coverage.